Technical Advisor Onboarding

Onboarding Tooling

As a company, we use Process.st to guide each individuals’ onboarding. Your own custom onboarding plan will be provided to you prior to your first day and will serve as your guide.

Onboarding Support

Each new TA is paired with two individuals during their onboarding time: an onboarding buddy and an onboarding mentor within the CE&S Organization. Your onboarding buddy is assigned as part of our company-wide onboarding program. For the TA team, this will be a peer from an adjacent team with whom you’ll work closely. Your onboarding mentor will be someone from the TA team with whom you’ll have regular check-ins and will be there to help guide you. Both of these assignments will be indicated in your Process.st checklist.

Week 1 Goals:

• Complete through General Company-Wide Onboarding activities: our values, our vision, our culture, what it means to be handbook-first, and how we operate as a business
• Get all necessary access to tools and logistical setup
• Learn about our purpose and the value we provide to customers: why does Sourcegraph exist, who uses our product, and how do we add value to our customers’ business
• Learn about the CE&S org: who are we, who do we work with, what’s our vision and why what we do matters

Week 2 Goals:

• Continue orienting yourself to the company: all the different teams, our internal tooling and how we use it
• Start to learn our processes (pre and post-sales), learn about the different templates that we have and how we use them
• Identify customer calls to shadow for weeks 3–6

Week 3 Goals:

• This week is all about the product! Read docs, watch videos, apply what you have learned by using the product, deep dive into parts of the product to your onboarding mentor

Week 4 Goals:

• Learn about how we differentiate from technologies like GitHub Search, Livegrep, OpenGrok and more
• Go deeper in your understanding of Sourcegraph’s products, learn how we should talk about Sourcegraph relative to the current technologies devs use

Week 5 Goals:

• Begin working towards Demo Certification. It’s important that anyone is able to do a demo because we might receive this request from a new face at any point in time.
• Check-in with your manager on your experience and near-term goals
• Plan your initial book of business with your manager and begin introductions